Terms of service
Terms of Service
Last updated: 30 May 2026
1. Overview
These Terms of Service ("Terms") govern your use of the Quiet Courage Co online store (quietcourageco.com) and any purchases made through it. By accessing our store or placing an order, you agree to these Terms.
2. About Us
Quiet Courage Co is an Australian-based business selling print-on-demand apparel and accessories. Orders are fulfilled by our third-party print partner (Printify) and shipped directly to you.
3. Products & Orders
- All products are made to order. Please review sizing guides carefully before purchasing, as items are produced specifically for you.
- We reserve the right to refuse or cancel any order at our discretion.
- Product colours may vary slightly from on-screen representations due to monitor settings and print processes.
4. Pricing & Payment
- All prices are listed in Australian Dollars (AUD) unless otherwise stated.
- We accept payment via the methods displayed at checkout.
- Prices are subject to change without notice, but changes will not affect orders already placed.
5. Shipping & Delivery
- Estimated delivery times are provided at checkout and are indicative only. Delays may occur due to production times, carrier delays, or customs processing for international orders.
- Risk of loss and title for items pass to you upon delivery to the carrier.
6. Returns & Refunds
- As our products are made to order, we do not accept returns or exchanges for change of mind.
- If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with photos and we will arrange a replacement or refund in accordance with your rights under the Australian Consumer Law.
- Nothing in these Terms limits your rights under the Australian Consumer Law.
7. Intellectual Property
- All content on this site (logos, images, copy) is owned by or licensed to Quiet Courage Co. You may not reproduce or use it without written permission.
8. Limitation of Liability
- To the extent permitted by law, Quiet Courage Co's liability is limited to the value of the goods purchased.
9. Privacy
- We collect and handle your personal information in accordance with our Privacy Policy and the Australian Privacy Act 1988.
10. Governing Law
- These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
11. Contact
- For any questions, please contact us on our Contact Us page