Shipping Policy

Thank you for shopping with Quiet Courage Co.

Every item is made to order especially for you. This helps reduce waste and allows us to create meaningful products with care, rather than producing items in bulk.

Processing Times

As our products are made to order, please allow 2–7 business days for production before your order is dispatched.

Production times may occasionally be longer during holiday periods, sales events, or times of unusually high demand.

Shipping Times

All apparel items are made to order especially for you.

Please allow 2–5 business days for production before your order is dispatched.

Estimated delivery times after dispatch:

Australia: 2–8 business days

Once your order ships, you'll receive a tracking number via email so you can follow its journey.

Please note that delivery timeframes are estimates and may vary during peak periods, public holidays, or due to carrier delays.

Some products are fulfilled by different production partners. If your order contains multiple product types, they may arrive in separate packages and at different times.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Order Changes & Cancellations

Because all items are made to order, we are unable to guarantee changes, cancellations, or modifications once production has begun.

If you need to make a change to your order, please contact us as soon as possible after placing it. We will do our best to assist if production has not yet started.